Cancelation policy

Here you will find the Cancelation Policy 

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Cancelation Policy for Cali Innovations Media & Marketing 

Hosting and Maintenance Contract Cancelation.


Cancelation of a hosting or maintenance account requires advance notice. Shared hosting accounts (Personal, Business, Corporate, and E-Commerce) and Maintenance Accounts require 24-hour notice prior to the first (1st) day of the next billing cycle. Dedicated Server hosting accounts require 30 days' notice prior to the first (1st) day of the next billing cycle. For all hosting and maintenance accounts on monthly payments, the first (1st) day of each billing cycle is the first (1st) day of each month. Because web hosting services are provided on a monthly or yearly basis, the client will be responsible for service fees already paid regardless of when the client provides notice of termination. Thus, for example, if the Client provides notice to terminate prior to the end of the billing cycle, which in every case is the end of the month, the remaining balance for that month will not be pro-rated or refunded. If the Client has prepaid for services six (6) or twelve (12) months in advance, the client agrees that no refunds will be issued for any unused portion of the services regardless of when the client cancels the services. Therefore, if the client's account is canceled at any point during the pre-paid contract term, the Client will not be entitled to a pro-rated refund. All accounts are canceled as soon as the client submits the account cancellation request, at which time all remaining files in the Client's account will be deleted. The client is responsible to remove all personal files from the server prior to the cancellation request.  Cali Innovations Media & Marketing will not be held responsible for any files deleted by Cali Innovations Media & Marketing on that day. The cancellation procedure is subject to change without notice. Cancellations must be requested from within the client's Account Manager by request by email to


Web Design Contract Cancelation.


Web Development Payments for custom web development projects can be made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is canceled or postponed, all monies paid are retained by Cali Innovations Media & Marketing and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.


A non-refundable deposit amount of 50-70% is due at the time of the contract signing.


Cancellation of any web design project by either party will result in a refund to the client of all fees paid beyond the deposit amount, minus the amount already incurred in the development of the project by the date of cancelation. The client is responsible for the $200.00 cancelation fee. If the project/website is completed you may not be entitled to any amount at the discretion of Cali Innovations Media & Marketing. Web design cancellation refunds will be processed and delivered within 5 business days of the cancellation date



If we receive a chargeback or payment dispute (i.e. Payment Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A $50 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, please contact us to address any billing issues. Requesting a chargeback or opening a dispute for a valid charge from us is a fraud, and is never an appropriate or legal means of obtaining a refund.

Please read and make sure you fully understand our refund policy prior to making a payment